We make every effort to ship out orders received prior to 12:00 pm CST the same day (not including weekends or U.S. holidays). Orders received after 12:00 pm CST will ship the following day. Any orders received on the weekends will be shipped on Monday. During peak volume periods it is possible that orders will take 2-3 days to ship. All purchases are filled and shipped in the order they’re received.
Once your order ships, you will receive a shipping confirmation email with tracking information. You may track your package by clicking the link in your email or by going directly to www.fedex.com. If you are shipping to a P.O. Box, you may track your shipment at www.usps.com.
At this time we are only able to ship products with a battery via FedEx Ground and therefore can only ship to the Lower 48 US States. This includes the IconX Heated Core Vest, Heated Core Pant, Heated Hand Warmer, and replacement batteries.
If you have any questions about our shipping policies, methods, timing, and/or charges please contact our Customer Experience team.
STANDARD DOMESTIC SHIPPING
We offer both standard and two-day shipping options through FedEx. If you are shipping to a P.O. Box, we will ship your package via USPS Priority Mail.
TWO-DAY DOMESTIC SHIPPING
Two Day Shipping is available for the continental U.S. Orders placed before 10:30 am CST will ship out the same day and deliver on the second business day. Orders placed after 10:30 am will not ship out until the next business day (business days do not include weekends or U.S. Holidays).
NEXT BUSINESS DAY DOMESTIC SHIPPING
When shipping Next Business Day Shipping, orders placed before 10:30 am CST will ship out the same day and deliver on the next business day. Orders placed after 10:30 am will not ship out until the next business day (business days do not include weekends or U.S. Holidays). Delivery is not available to PO Box addresses.
Shipping charges may be subject to sales tax depending on the tax laws of the state the order is being shipped to.
As these policies change and additional details become available, we will update this page.
Duties and taxes are not reflected in our prices, and any customs fees assessed by your country will be charged at the time of delivery. These fees are collected by the local government and are not charged by us, please contact your local customs office for more information regarding these possible fees.
Our rates for international shipping do not include any applicable duties, any value-added taxes (VAT), or import consumption taxes. The recipient of the merchandise will be required to pay the duties or taxes upon delivery. Due to import duty valuation adjustments and currency valuations, we are unable to provide an estimate for duty or taxes.